How to Free Up Space in Web Mail

Backing Up Emails in Webmail

To back up one or more emails in Webmail, simply follow these steps:

Follow these steps.

  1. If not already done, log in to Webmail.
  2. Select the emails you want to back up.
  3. As soon as you have selected one or more emails, an additional toolbar is displayed.
    Optional: To save an entire folder, such as the entire Inbox, click on the desired folder. Then, select any email displayed and press Ctrl+A to select all of the other emails in the folder.
  4. Click on the More actions icon (3 horizontal lines) and choose Save as file.

Select Save file and finish the process with OK.
The file will now be saved on your computer in the download folder, unless you have another download location set in your browser.

If you selected only one email, it will be saved as a .eml file. If you selected several emails, they will be saved as a .zip file.

Please Note
When saving several emails or entire folder contents, the resulting zip file is always named mails.zip. To avoid accidentally overwriting it during another backup, change the file name of the zip file after saving it on your computer.

Move server-side emails to local archive

Now it’s time to move your emails from the server-side folders to the local (off-server) archive folder. All messages that you move will no longer be accessible with your other devices or webmail; these messages will only be accessible from the device you’re working on now.

  1. Under your IMAP email account in the sidebar, find the folder you wish to archive emails from and select it.
  2. Select all the messages you wish to archive (such as all those older than 90 days or 6 months) and drag them to your folder of choice under “Local Folders”. You can also  create your own folder name(s).

You can follow the same steps above for any or all of your mail folders. For example, create a “Sent Archive” and drag and drop all of your old Sent emails from the IMAP folder into the Local Folder.

That’s it! Note that it might take some time for your mail app to download the full copy of each email, especially if your Internet connection is limited in speed and if you are moving a large number of messages. This means it can also take a long time for the server-side storage usage to update. Give it time!

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